The Order process of Rental items follows the normal Microsoft Dynamics 365 for Finance and Operations order flow. The Rental specifics are listed here first.
A full step-by-step guide for the process can be found a little further down.
Address | When selecting an address of a customer, make sure it is of type 'Rental'. More information on Rental type addresses can be found here. |
Calendar ID | This is the calendar used when charging for rental items |
Invoice Profile | This determines the frequency of invoicing the customer and is a required setting |
Rental Price Group Id | The rental price group used for the quotation |
Insurance Control | Will the customer have Insurance or provide their own? |
On-Rent date/time | Enter the proposed On-Rent date of the rental |
Off-Rent date/time | Enter the proposed Off-Rent date of the rental |
Kit | Displays an icon if the order line is a Kit Component |
Status | Displays the status of the order line |
Item number | Enter the Item number the customer has ordered |
Product name | Defaults from the Item number entered |
Quantity | Enter the quantity required for the item |
Type | Select the type of order line this will be (e.g. Rental, Sale, Cross Rental) |
Configuration | Enter the configuration of the Item (if applicable) |
Size | Enter the size of the Item (if applicable) |
Style | Enter the style of the Item (if applicable) |
Warehouse | Enter the Warehouse if not populated yet (this will default from the header) |
Rate ID | This is the Rate ID for the Item |
Unit Rental Price | This is the Rental price of the Item (if the item is of type 'Rental' or 'Cross Rental') |
Unit Price | This is the Gross Sales Price of the Item (if the item is of type 'Sales') |
Discount Percentage | This displays the discount the customer receives |
Net Amount |
This is the net amount for the order line
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Rental orders and lines have a Rental status which is based on the Rental process. It can be found on the header of the order and on the general tab for the lines.
Process step | Rental status |
Rental order creation | Open |
Generate picking list | Open |
Picking list registration | Picked |
Posting packing slip | Delivered |
Invoice (first) period | Delivered |
Creation of a collection order | Delivered |
Generate collection note | Collection |
Register collection note | Collection |
Generate check-in note | Checked-in |
Generate termination note | Terminated |
Post final invoice period(s) |
Invoiced |
The status on the Rental order lines is based on where in the rental process the line is per the overview above.
The status on the header is calculated based on the status for all lines; whichever line status is still the earliest in the rental order process will determine the status that is displayed on the header. For example, if a Rental order has 3 lines out of which 1 line has the status Delivered and 2 have the status Collection, then the Rental order header will have the status Delivered.
There is an exception to the above mentioned process. When a rental order (line) is created for a Service item, the rental status goes straight to 'invoiced' as soon as the packing slip is posted.
Navigate to Rental Management > Rental orders > All rental orders
On the line fill in the following details:
Please check the section on supplementary items on how to process rental kits.
Please note that the usage of a picking list is not mandatory from a system perspective.
Navigate to the relevant Rental order
Navigate to the relevant Rental order
Navigate to the relevant Rental order